Our Pledge
CCG MAKES THIS pledge to every client: To maintain and unswerving, non-negotiable commitment to the CCG Core Value—Fiduciary [Not Broker] Standards. CCG guarantees this pledge by contract as the following pledge commitments are embodied in our standard Client Contract.
FIDUCIARY [NOT BROKER] STANDARDS
PLEDGE #1: DUTY AND LOYALTY
CCG PLEDGES:
- To have our first duty and loyalty be to benefit you—the client
- To put your interests first—always
- To be compensated, by you, to put your interests first—always
- To be incentivized, by you, to put your interests first—always
- To be contracted to work directly for you
PLEDGE #2: COMPENSATION
CCG PLEDGES:
- To make a clear identification and full disclosure of all and any compensation
- To operate on a fixed fee-only basis linked directly to services rendered
- To be paid only on the basis of negotiated services delivered
- To be paid only and directly by you—the client
- To ask you for our fees, each and every year, on the basis of services rendered
- To ask you for any increases in fees on the basis of your satisfaction with us
PLEDGE #3: CLIENT COSTS
CCG PLEDGES:
- To be rewarded by you for minimizing costs
- To be incentivized by you to minimize your costs
- To not in any way link our compensation not to underlying vendor cost increases
PLEDGE #4: MANDATORY DISCLOSURE
CCG PLEDGES:
- To make full disclosure of all and any compensation
- To make immediate and full disclosure of all potential conflicts of interest
- To make immediate and full disclosure of any bias
PLEDGE #5: STRUCTURE
CCG PLEDGES:
- To maintain a corporate structure that prevents conflicts of interest and bias